Frequently Asked Questions
What is a Non-Refundable Rate?These are rates that must be paid, using the credit card details you provide, when you make your booking. You may not modify or cancel your booking. Once the booking is confirmed, no amount will be returned under any circumstances.
Does the hotel have WiFi? Is it free or do I need to pay?
The Hotel has Wi-Fi in the reception area, in the rooms and common areas. Check at reception for access.
Does the hotel have an indoor or outdoor car park?The hotel has indoor parking (€ 13 / day)
Can you leave later than 12:00 Hrs?Yes, there is the possibility of hiring at reception Late check out (subject to availability) at an additional cost.
Is there laundry service at the hotel?Yes, we have laundry with minimum delivery of 24 hours.
Is there public transport from the hotel?There is a bus stop in front of the hotel. The service that stops here runs every 30 minutes to Nerja. We also offer private transfer and taxi services.
Are pets permitted?We are sorry, but no type of animal is permitted in this hotel.
Does the hotel have a swimming pool? Is there a towel service?The Hotel has a garden area and has 2 swimming pools: one large and one children. We do not have towel service by the pool.
What time can I check-in and check-out?
The official time of entry to the hotel will be from 14:00 h. In case of availability can be made in advance. The rooms must be left before 10:00 h.
When do I need to pay for my booking?When booking through this website, you are asked for a credit card as collateral, you will not make any charge payment, except promotions or offers Nonrefundable / Refundable completed at the hotel.